Gutensite Support
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Votes on activity by Gutensite Support-
My existing domain is pointing to an old website, so how can I see the new website you are building for me?
Your site has a shortcut that allows you to view your website on our servers, even though your domain name is still pointed to another server. When you first signed up you selected a shortcut n...
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How do I point my domain name to my new Gutensite? What is your DNS information?
Note: You can enter your main domain in the control panel and we will automatically receive it, but we recommend you do this during normal business hours so that if there are any problems we can ...
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How do I set up Draft, Sent, Spam, and Trash folders on my IMAP account?
To set up folders for your IMAP account: 1. Log in to your webmail account via Horde (http://webmail.mydomain.com - replace mydomain.com with your actual domain name). 2. Click on Options, then...
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Can I add a module that promotes all the upcoming events in my calendar?
The Calendar Module allows you to display a list of upcoming events (limited to the next 2 months). Add a Promo Module: On your Admin home page (or the expandable "Tool Dock") click on the big ic...
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How can I highlight all the communities I represent?
The communities feature lets you provide helpful information about the communities you represent, with descriptions, slideshows, recommended links, a directory of recommended local services, etc....
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How do I manage my menu or link to new pages?
THERE ARE TWO WAYS TO ADD LINKS: Add a Link from the Menu Page: The most obvious way to add a new link to your site is to go to the "Menu" section of your site and then click the bright orange "...
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Can I create staged content and preview it on my site before it goes live?
Yes! Staging is a really powerful feature that allows you to preview exactly what your website will look like without actually revealing the changes to the general public. This allows you to tes...
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How do I update my credit card information?
You can update your billing info by logging into the Gutensite Control Panel, switch over to the Admin tab, then select Billing Info. From there you can update your information, but be sure to ...
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How do maximum page limits work?
Each package has a maximum page limit that allows you to add enough pages to create a website appropriate to your particular organization size. After that page limit is reached, you can create un...
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Why am I getting SPAM from my own email address, or from other team members with email accounts at my same domain?
If you receive SPAM emails that look they are coming from your own email account, or from other people with email accounts on your same domain, they are not really coming from those people's ac...